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Providing a 5-star Experience
Logistics and communication
4 articles
Logistics and communication
Explore our tools and tips for timing, logistics, and guest communication.
4 articles
How to prepare for the unexpected
Examples of unplanned situations and tips for how to navigate them.
2 min read
Accuracy: Tips for setting and surpassing guest expectations
An accurate description is the foundation for a successful Experience.
5 min read
What to do if your guest arrives late
How to manage late guests and the group that might be waiting on them.
4 min read
Mastering the schedule and timing of your Experience
Tips for fine-tuning the logistics for your guests.
3 min read
Explore more topics
Getting started
Submitting your Experience
Tips and tricks
Attracting bookings
Optimizing your Experience page
Growing your hosting business
What guests are searching for
Providing a 5-star Experience
Delighting your guests
Logistics and communication
Responsible hosting
Health and safety
Accessibility
Online Experiences
Getting started with Online Experiences